Company Guarantee

Our guarantee applies to:

·         Vertex radiators sold by MWRAD Ltd from 01.09.14

·         Ultra Slimline radiators sold by MWRAD Ltd from 01.09.17

We guarantee:

·         Electrical components in the radiator for up to 3 years

·         The aluminium body and powder coating of the radiator for up to 10 years

In the event of a claim please submit the following information:

·         A completed Warranty form (contact customer services to obtain a copy)

·         A copy invoice of your invoice

·         A photo of the radiator

In the event an exchange is deemed appropriate we will ship a replacement on the next working day.

We meet the Consumer Rights Act 2015.

Please note, all our products can be used in bathrooms but the electrics must be 60cm from the bath.

For information on our Terms and Conditions click here.

The only UK manufacturer of quality aluminium electric radiators.